Legal

Privacy Policy.

Last updated: 29 July 2026

1. Introduction

PlanetIQ ("we", "our", "us"), a product of Belfly Global, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, use our platform or interact with our services.

2. Information We Collect

We may collect the following categories of information:

Contact information — name, email, phone, organisation, job title and country.
Usage data — pages viewed, features used, device, browser and IP address.
Communications — messages, demo requests and support enquiries.
Cookies & similar technologies — for analytics, performance and preferences.

3. How We Use Your Information

To provide, operate and improve the PlanetIQ platform.
To respond to enquiries, demo requests and support tickets.
To send service updates, security notices and (where permitted) marketing.
To comply with legal obligations and enforce our terms.

4. Legal Basis for Processing

We process personal data under one or more of the following bases: your consent, performance of a contract, our legitimate interests (such as improving the service), and compliance with legal obligations.

5. Sharing & Disclosure

We do not sell your personal data. We may share information with trusted service providers who help us operate the platform, with research partners under confidentiality agreements, or where required by law.

6. Data Security

We use industry-standard technical and organisational measures — including encryption in transit, access controls and continuous monitoring — to protect personal data. No system is perfectly secure, but we work to reduce risk to an acceptable minimum.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict or port your personal data, and to object to certain processing. To exercise these rights, contact us at the address below.

9. International Transfers

As a global platform, we may transfer personal data across borders. Where we do, we rely on appropriate safeguards such as standard contractual clauses.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email.

11. Contact Us

For questions or requests, contact us at Connect@belflyglobal.com or call +91 87577 27662.